IT Support Engineer - Urgent - Tax Free Salary



Posted on: 19 Apr 2020


Employment: Full Time

Urgent - IT Support Engineer x 15 - UAE - Tax Free Salary

Our client, a global healthcare solutions provider is currently seeking IT Support Engineers on a full time permanent employment with us working onsite at different hospitals and clinics in Dubai, UAE. The selected candidates will be working on a major healthcare expansion project.

• The IT Support Engineers will be accountable for the smooth running of the hardware and software computer peripherals and ensuring that all the technical issues or/and changes required is attended in a highly manner, either over the phone or face to face.
• Additional responsibilities include but not limited to installing and configuring computer systems diagnosing hardware/software faults.


To be considered for this outstanding opportunity, we are seeking an accomplished IT professional with at least 6 years of relevant experience coupled with the following skills:

• Installing and configuring computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
• Must have strong skills in troubleshooting system, network problems, diagnosing and solving hardware or software faults
• Providing support, including procedural documentation and relevant reports
• Following diagrams and written instructions to repair a fault or set up a system
• Supporting the roll-out of new applications
• Prioritizing and managing many open cases at one time
• Testing and evaluating new technology
• Conducting electrical safety checks on computer equipment
• Experience in any healthcare application will be an added advantage
• Experience in 24x7 support operations
• Knowledge of the ITIL processes
• Experience in any healthcare application will be an added advantage
• Must have a valid UAE driving license
• Fluency in Arabic will be an added advantage

In return, Halian International is looking to offer the IT Support Engineer the opportunity to work on one of the most exciting IT Healthcare engagements in the UAE working with one of the world’s leading Healthcare Corporations.

Depending on skills and experience, the successful candidate can expect a TAX FREE all-inclusive salary package with medical insurance.


Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service.

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