JOB DESCRIPTION / ROLE
Position Title: IT Support Specialist
Employment Type: Full-time
Salary: up to 15K AED all-inclusive depending on experience and qualification
Job Location: Dubai, UAE
About the Client:
A high-tech advertising start-up company based in Dubai, operating with the support of its marketing technology parent company
• Provide comprehensive account support for various software applications such as Slack, Google Workspace, Office, and Zoom.
• Offer hardware support, including troubleshooting and resolving issues related to laptops, printers, VOIP systems, and other peripheral devices.
• Implement and maintain basic CRM systems, ensuring effective data management and user support.
• Assist in managing and enforcing basic security processes, including password management, user access control, and adherence to cybersecurity protocols.
• Create and maintain technical documentation such as user guides and standard operating procedures, and collaborate with tech teams to analyze and improve existing IT infrastructure and processes.
AED 15,000 per month inclusive of fixed allowances.
• 45 years old and below
• At least 2 years IT experience from a tech company or industries with heavy tech infrastructure
• Must have experience in providing account support for software applications such as Slack, Google Workspace, Office, and Zoom
• Must be familiar in security processes, including password management, user access control, and cybersecurity best practices
• Immediate joiners will be prioritized
ABOUT THE COMPANY
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.