Position Title: IT Support Specialist
Employment Type: Full-time
Salary: up to 15K AED all-inclusive depending on experience and qualification
Job Location: Dubai, UAE

About the Client:
A high-tech advertising start-up company based in Dubai, operating with the support of its marketing technology parent company

Job Description:
• Provide comprehensive account support for various software applications such as Slack, Google Workspace, Office, and Zoom.
• Offer hardware support, including troubleshooting and resolving issues related to laptops, printers, VOIP systems, and other peripheral devices.
• Implement and maintain basic CRM systems, ensuring effective data management and user support.
• Assist in managing and enforcing basic security processes, including password management, user access control, and adherence to cybersecurity protocols.
• Create and maintain technical documentation such as user guides and standard operating procedures, and collaborate with tech teams to analyze and improve existing IT infrastructure and processes.

Salary:
AED 15,000 per month inclusive of fixed allowances.