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Key Account Manager

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Al Futtaim Group

UAE

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JOB DESCRIPTION / ROLE

Job Type: Full Time
Job Location: UAE
Nationality: Any Nationality
Salary: Not Specified
Gender: Not Specified
Arabic Fluency: Not Specified
Job Function: Sales - Retail
Company Industry: Retail

About Al-Futtaim Group

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

Responsible for identifying, qualifying, and initiating business with potential or existing fleet customers by presenting tailored fleet mobility solutions to B2B (business to business) and B2G (business to government) customers. You will be responsible for promoting the Trading Enterprises brands to achieve your sales objectives while ensuring optimum customer satisfaction and revenue generation.

What you will do

  • Achieve quarterly and annual corporate sales targets set by the department lead.
  • Develop and implement a comprehensive sales strategy to achieve revenue targets.
  • Proactively consider and plan new go-to-market strategies in different sectors and emirates.
  • Deliver detailed pitching of the TE Brands proposition and display a confident consultative sales approach with all customers and prospects.
  • Develop strong relationships with potential key accounts to lock annual purchase plans. Maintain and cultivate relationships with B2B accounts within the assigned territory, along with providing ongoing support.
  • Identify business opportunities by establishing contacts with fleet customer prospects and analyzing sales options.
  • Be the single point of contact for all key account-related inquiries or concerns for Al-Futtaim.
  • Collaborate with internal teams to ensure seamless deployment and operation of charging infrastructure to ensure successful implementation and integration of partnerships.
  • Identify product and service improvements by remaining current on industry trends, market, and competitors' activities.
  • Ensure business process standards are maintained, including monitoring customer data capture and accuracy at all points of sale.
  • Prepare fleet reports by collecting, analyzing, and summarizing information and maintaining accounts receivable within company guidelines.

    • Required skills to be successful

  • Proficient in English and Arabic.
  • Good understanding of the fleet and/or vehicle leasing business in the UAE.
  • Proficient in Microsoft Office and reporting.
  • Customer and relationship management.

    • About the team

    Reporting to the B2B Relationship Manager and working closely with internal and external stakeholders.

    What equips you for the role

  • Bachelor's degree in Business Administration, Management, Finance, or Accounting.
  • Two years in a commercial, business-to-business sales, or major account sales role dealing with government and corporate organizations from a variety of industries and emirates.
  • Strong fleet customer network and developed relationships across the UAE.
  • Proven experience and understanding of new energy vehicles and technical understanding of charging solutions.
  • Demonstrable experience using a consultative sales approach; experience and understanding of SaaS sales is advantageous.
  • Business development experience in entering new sectors and industries with a product or service.
  • Good level of understanding and experience with aftersales service and maintenance for B2B customers.
  • Communication and presentation skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Valid UAE driving license.

    • About Al-Futtaim Automotive

    A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa.

    Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM as well as electric vehicles.

    We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customersu2014from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

    We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.

    What keeps the company moving forward is a 9,000-member strong team, with inspiring possibilities for growth throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

    ABOUT THE COMPANY

    Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

    The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

    The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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