JOB DESCRIPTION / ROLE
Company Description
\"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
- Ensures that all Kids Club responsibilities are carried out in an efficient and timely manner.
- Fully aware of Le Petit Prince program.
- Creates a safe environment for all children attending the kids club.
- Creates an inventory for all toys / equipment at the kids club.
- Ensures all equipments are clean and properly maintained.
- Ensures all club's rules and regulations are enforced at all times
- Be fully aware of club's facilities, timings and promotions.
- Ensures that all Kids Club team are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently
- To plan and organize kid's club activities involving craft, indoor and outdoor activities.
- To provide supervision of children participating in kids club activities
- Inform Kids Club Manager for any need of additional toys or replacement of toys / equipment.
Human Resources and Training
- Works with Kids Club Manager to ensure productive staff performance. Duties include:
- Planning for future staffing needs and recruiting in line with company guidelines
- Prepares and administers detailed induction program for new staff
- Maintains a comprehensive, current and guest focused set of departmental standards and procedures and implements them through thorough on-the-job training
- Ensures training needs analysis of departmental staff is carried out and training programs are designed and implemented to meet those needs
Occupational Health and Safety Responsibilities
- Adheres to OH&S policies and procedures and ensures direct reports do the same
- Log security incidents and accidents in accordance with hotel requirements
REQUIREMENTS
PERSONAL ATTRIBUTES
- Good English language verbal communication skills
- Strong leadership and teamwork skills
- Solid interpersonal skills; able to ascertain and effectively address guest/employee needs
- Ability to promote positive relations with hotel residents and patrons
- Ability to exercise good judgment with difficult guests
- Understanding and ability to work in a multi-cultural environment
- Ability to work with constant interruptions with a high degree of professionalism
- Ability to prioritize and organize work assignments; delegate work
- Ability to direct performance of staff and follow up with corrections where needed
Qualifications
- Degree from School for kindergarten / children care related field with previous similar work experiences.
EXPERIENCE
- Minimum two years' experience in a related position
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
