JOB DESCRIPTION / ROLE
Company Description
Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With magnifique touches of French elegance interlaced throughout the hotel, we invite you to 'Live the French way' and indulge in excellence.
Job Description
- To offer welcome drinks and towels to check-in guests at the reception.
- To personally welcome guests and escort them to their rooms, outlets or other public areas as requested.
- To be most of the time in the guest area and to socialize with guests, playing a Public Relations role, in order to build strong and long-term relationships.
- To be fully aware of and to report all guest comments or complaints.
- To be an ambassador of the hotel, in and outside the work place.
- To ensure that the privacy of the guests and the confidentiality of the information is respected.
REQUIREMENTS
Qualifications
- Constantly strives to deliver a 5-star experience.
- Previous experience in luxury hospitality/customer service.
- Attention to detail.
- A warm and friendly character.
- Ability to work in a fast paced environment.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
