Logistics Supervisor

Job description

To help us maintain our high standards of service, we are seeking an experienced and accomplished logistics supervisor to drive both innovation and execution in our busy transportation network.

Your responsibilities:

First and foremost, support the overall daily management of operational duties. This will mean deputizing for the operations manager as and when required: you'll step in on their behalf where necessary.

You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators, and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.

You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.

You will be expected to interview candidates for associate roles.

You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you'll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the operations manager with tracking, trending, and reporting on site performance on a regular basis.

In addition to your day-to-day responsibilities, you will also help with training and mentoring new associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you'll follow up on and resolve any process-related issues as and when required.

The role will include physical activities such as pushing carts with up to 100 pounds of weight and lifting packages with up to 15 kg of weight.

You are expected to be flexible to work in different shifts and to do overtime when needed.

Finally, together with the operations manager, you will sufficiently resource your function from a personal standpoint. Resourcing in this context means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity, and many more.

Requirements

• Experience in warehouse operations
• Experience in logistics
• Experience with planning, performance metrics, and process improvement

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please contact your recruiting partner for more information. If the country or region you're applying in isn't listed, please reach out to your recruiting partner.

Required experience

Manager

Key skills

Shipping & receiving, inventory control, data entry, AS400, transportation management systems, EDI, Microsoft Outlook, warehouse experience, office experience, dispatching, Microsoft Excel, logistics

Employment type: Full-time
Vacancy: 1