JOB DESCRIPTION / ROLE
Synopsis
The MCC Duty Engineer coordinates the daily operations and ADHOC troubleshooting to return the aircraft to service safely and efficiently. He/she provides reports on the daily operation, delays, fleet status including IFE/Connectivity, Delay/Event reports.
Accountabilities
- Performs the overall coordination of technical issues/problems received by phone call or radio call. Guides and supports the line maintenance staff in the daily operation to assure that the most efficient course of action is taken to provide a safe and serviceable fleet on time. Monitors VHF calls and ensure timely and quality communication with crews.
- Review appropriate MEL reference and issue MEL control number to line engineers.
- Performs ADHOC troubleshooting support to Line engineers and flight crews.
- Monitors OEM health monitoring tools to pro-actively identify potential system failures and will generate AMOS Work Orders to carry out troubleshooting.
- Where no contracted maintenance provider is available, contact possible providers and apply for one off approvals for the aircraft certification. Keep and maintain the "One off Approval" file and ensure that all documents for every approval are available and up to date.
- Ensures that all work performed is completed in accordance with Etihad's processes, procedures and is done in a safe manner to the highest possible standards.
REQUIREMENTS
Education & Experience
- Education: High School diploma is required, university or Technical degree with background on Aircraft Maintenance or similar Engineering field is preferred. Qualifications required are ICAO TYPE II License or equivalent and holding at least 2 Etihad aircraft type courses.
- Experience: At least 5 years of aircraft certifying experience with at least 2 years working within a maintenance control environment using aircraft health monitoring tools. Must possess excellent communication and computer skills.
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world's leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.
ABOUT THE COMPANY
Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.
With Etihad, everyone who flies with us is welcomed as our guest.
This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.
Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.
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