Medical Secretary

We are hiring for a healthcare firm specialising in preventive medicine. They are seeking a Medical Secretary to support their clinic in Dubai.

Client Details

Our client is looking for a compassionate and organised Medical Secretary to support their medical team and assist patients. The ideal candidate will have excellent communication skills, a keen attention to detail, and the ability to handle multiple tasks efficiently. This role is essential for ensuring a smooth and positive experience for patients throughout their healthcare journey.

Description

* Greet and assist patients upon arrival, ensuring they feel welcome and comfortable
* Answer and direct phone calls, addressing patient inquiries and concerns promptly
* Schedule and confirm patient appointments, providing reminders and necessary information
* Assist patients with completing forms and paperwork
* Maintain patient records, ensuring all information is accurate and up-to-date
* Coordinate with medical staff to facilitate smooth patient flow and efficient service
* Provide patients with information about procedures, treatments, and follow-up care
* Handle billing, invoicing, and insurance claims processing, helping patients understand their financial responsibilities
* Assist patients with accessing their medical records and navigating the healthcare system
* Ensure patient confidentiality and compliance with healthcare regulations
* Perform other administrative duties as required to support patients and the medical office

Job Offer

* Opportunity to be part of a supportive and collaborative team.
* Competitive compensation and benefits package.

Requirements: