JOB DESCRIPTION / ROLE
• Providing hardware and software maintenance services
• Helping users troubleshoot technical issues
• Managing accounts for on boarding and dismissal purposes
• Test and evaluate new technology
• Perform onsite and remote tech support troubleshooting of hardware, software and networking issues for various internal clients.
• Perform tech support fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and application.
• Oversees and performs the installation, configuration and maintenance of computers, networks, workstations and/or other related equipment and devices.
• Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
Salary:
AED
6,500 to 7,500
per month inclusive of fixed allowances.
Additional benefits: Medical Insurance
REQUIREMENTS
• Back office systems ( Microsoft Desktop Windows – Microsoft Server Windows - Microsoft Office (Word, Excel, PowerPoint, Outlook) – Acrobat Product (Reader – Editor)
• Network: Cisco switching & Routing
• Systems: Servers OS – Active Directory – Exchange – SQL
• Telephone Systems: VOIP (Voice over IP ) – PABX - IVR
• Minimum 7 Years of experience in similar area
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