JOB DESCRIPTION / ROLE
Guildhall is proud to represent an exciting and rapidly growing Google Marketing Agency. Managed by a Western executive team and serving multinational clients, our client stands at the cutting edge of digital marketing. As they continue to expand and elevate their services, they are in search of an Operations Director who can effectively manage operational processes and client relationships from start to finish.
The Operations Director will play a critical role in steering the agency’s operational strategies and ensuring the seamless execution of digital marketing projects. This position involves comprehensive management of high-value client relationships and project deliverables, requiring a seasoned professional who is adept at overseeing complex operations within a dynamic environment.
Key Responsibilities:
- Lead the development and implementation of operational strategies that enhance client satisfaction and agency objectives.
- Maintain and enhance client relationships, ensuring excellent service delivery and communication throughout all project phases.
- Manage the complete project lifecycle for client engagements, guaranteeing timely and high-quality outcomes.
- Collaborate with cross-functional teams, including creative, technical, and marketing departments, to ensure integrated project execution.
- Analyze performance metrics and drive continuous improvements in efficiency and effectiveness of service delivery.
- Optimize resource allocation and process workflows to maximize productivity and agency profitability.
- Champion a culture of excellence and continuous improvement across the agency.
- Engage in high-level strategic planning and decision-making with the senior management team.
Guildhall is excited to facilitate this search for an Operations Director who will significantly contribute to our client’s success and uphold the highest standards of operational excellence and client service. Join us in shaping the future of digital marketing.
Requirements:
- Advanced degree in Business Administration, Marketing, or a related discipline.- At least 8 years of operational management experience, preferably within a digital marketing or similar agency.
- Demonstrated ability to manage high-value client portfolios and complex project deliveries.
- Exceptional leadership capabilities with a track record of motivating and guiding teams.
- Strong analytical, strategic, and problem-solving skills.
- Excellent communication and interpersonal skills, with a proficiency in managing multinational and multicultural stakeholder relationships.
ABOUT THE COMPANY
Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region.
With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai - UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific.
Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services.
Guildhall is the partner of choice.
Find Top Talent
Other jobs you might be interested in
Operations Manager Jobs in UAEGeneral Manager Jobs in UAE
Managing Director Jobs in UAE
Show More