JOB DESCRIPTION / ROLE
Key tasks
Personality And Skills
- You care about Heartists' and Guests' needs
- Confident and always switched on
- Resilient & have a can-do attitude
- Good communication skills
- Persistent, focused and optimistic
- You have a broad worldview and cultural understanding
- Ability to lead operations
- Good leadership skills
Mission
- The Operations Manager reports to the General Manager of the hotel.
- His / Her responsibility is to provide leadership and strategic planning to hotel operations in support of our service culture, operation excellence and guest satisfaction. The role will include key responsibilities such as;
- Supporting all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and guidance.
- Driving efforts to achieve / exceed the hotel's targets, objectives and KPIs.
- Support the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in his absence.
REQUIREMENTS
Specific Requirements
- A minimum of 6 years experience in a management role in a well-known property/brand
- Arabic Speaker
- Rooms Division background
- UAE experience is a plus
- Be able to lead and foster excellence
- Should be creative, innovative and passionate about hotel operations
- Should have excellent financial acumen and business knowledge to ensure delivering expected business results
Skills
- Level of Education Bachelor / Licence
Areas of study
- Hospitality Management
Professional experiences
- 3 to 5 years
Languages essential
- English
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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