Operations Manager

JOB DESCRIPTION / ROLE

Employment: Full Time

We're currently seeking a qualified candidate for the role of Hotel Operations Manager. As a pivotal member of the team, the selected individual will play a crucial role in overseeing and optimizing the operational aspects of our hotel. This position offers a unique opportunity to contribute to guest satisfaction, streamline processes, and lead a dedicated team.

Key Responsibilities:

* Manage essential hotel operations, including front office, housekeeping, F&B services, and guest interactions.
* Implement strategic plans to enhance guest experiences, improve efficiency, and maintain brand standards.
* Collaborate with department heads to allocate resources, refine operational strategies, and ensure exceptional service.
* Analyze performance metrics to identify opportunities for optimization, ensure guest satisfaction, and enhance performance.
* Lead and guide a diverse team, fostering collaboration and professional growth among team members.
* Maintain compliance with safety, security, and hygiene protocols to prioritize the well-being of guests and staff.
* Establish strong relationships with suppliers, associates, and local authorities to ensure smooth operations.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

REQUIREMENTS

As we seek a dedicated Hotel Operations Manager, we are looking for an individual who embodies excellence in managing and optimizing every aspect of hotel operations. With a focus on maintaining superior guest experiences and ensuring efficient internal processes, this role is crucial to the success of the establishment.

Hotel Operations Manager - Key Qualifications:

* 5+ years Experience: Proven track record in hotel operations management.
* Strong Leadership: Adept at motivating teams for operational excellence.
* Effective Communication: Skillful in clear communication with staff, guests, and stakeholders.
* Problem-Solving: Capable of innovative solutions and informed decisions.
* Organizational Skills: Efficient resource management, budgeting, and scheduling.
* Adaptability: Composed under pressure, handling dynamic situations.
* Industry Knowledge: Familiar with hospitality trends, regulations, and brand maintenance.

ABOUT THE COMPANY

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.