Operations Officer

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JOB DESCRIPTION / ROLE

Employment: Full Time

The Operations Officer will be responsible for overseeing the day-to-day operations of a real estate company in Dubai. They will work closely with the management team to ensure that all operations are running smoothly and efficiently.

Key Responsibilities:
- Develop and implement operational policies and procedures to improve efficiency and productivity
- Manage and coordinate the activities of the operations team, including property managers, maintenance staff, and administrative staff
- Monitor and analyze operational performance and make recommendations for improvement
- Ensure compliance with all legal and regulatory requirements
- Oversee the budgeting and financial management of the operations department
- Communicate with clients, tenants, and vendors to address any issues or concerns
- Develop and maintain relationships with key stakeholders, including property owners and contractors
- Conduct regular inspections of properties to ensure they are well-maintained and meet quality standards
- Train and mentor staff to ensure high levels of performance and customer service
- Handle any escalated customer complaints or issues in a timely and professional manner
- Stay updated on industry trends and best practices to continuously improve operations
- Collaborate with other departments, such as sales and marketing, to support business goals
- Prepare and present reports on operational performance to senior management

Salary:
AED 6,000 to 8,000 per month inclusive of fixed allowances.

REQUIREMENTS

- Bachelor's degree in business administration, real estate, or a related field
- Minimum of 3 years of experience in operations management, preferably in the real estate industry
- Strong leadership and management skills with the ability to motivate and develop a team
- Excellent communication and interpersonal skills
- Proven track record of successfully managing operations and driving business growth
- Knowledge of legal and regulatory requirements related to real estate operations in Dubai
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced and dynamic environment
- Proficiency in Microsoft Office and property management software
- Fluent in English, additional languages are a plus.

ABOUT THE COMPANY

Layan Real Estate was formed by real estate experts with experience of many years in the Real Estate Dubai sector and overall U.A.E Market. Since its inception Layan Real Estate has grown to become one of the leading and most trusted real estate agencies in U.A.E. We offer our clients a distinguished array of services ranging from Property Development, Property Management, Property Investment, Holiday Homes, Property Maintenance, Business Consultancy and many others. If you're looking for real estate experts you have come to the right place.

We are committed to providing you with the utmost professional and honest real estate services available. Our team consists of professional real estate experts. We take great pride in providing top-notch services while also keeping integrity as a forefront in everything that we do. Our experts are here to help you not just to sell you.

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