JOB DESCRIPTION / ROLE
JOB SUMMARY
As a member of the payroll team based in the location, the In Country Payroll Partner will essentially work as bridge between the local HR team, Payroll team in Dubai & People Services team in Liverpool. The Payroll Partner will function as a Subject Matter Expert (SME), working with People Services teams on complex issues surrounding local legislation in country.
JOB SPECIFIC RESPONSIBILITIES
• To put the employee / customer first in our delivery of excellent service at all times
• Function as SME for local country legislative requirements in case of external audits or queries from statutory authorities;
• Act as a bridge between local HR team & Global Payroll team to ensure information is cascaded on time and issues are resolved as needed;
• Support in conversations with the Payroll vendor as needed when systems require updates;
• Work with local HR team & manager as needed to support roll out of new initiatives;
• Support Global Payroll Team when required with the payroll processing, as required;
• Support with any queries or responses required in local language (Norwegian/Portuguese/Spanish); Data Accuracy, Eye for Detail and Confidentiality are a MUST!
• Provide and coach others in the delivery of an accurate and timely first line HR administrative support to Managers, Employees, HR and where required external stakeholders across the global business, including but not exclusive to:
- New starters administration and onboarding
- Changes to employment and personal details
- Changes to benefits and compensation
- Preparation of data and entries to support the payroll process as required
- End of employment administration
- Ad-hoc reporting and file management
- Employment correspondence and documentation
- Maintaining accurate employee records (electronic & paper based)
• Be the first point of escalation for your expert areas on any transactions, contractual or procedural actions and queries that require review, guidance, or problem resolution. Taking personal responsibility to ensure that a satisfactory outcome is reached
• Take ownership of delivering your part in individual and team objectives/SLAs /KPIs, maintaining a high standard of quality, protecting, and enhancing the integrity of our company at all times
• Proactively maintain your internal and external knowledge of the policies, processes, systems and services through self-driven learning and drawing on the knowledge available through peers and resources
• Proactively identify and where appropriate lead the implementation of changes and improvements to processes and services driven by internal or external factors
• Coach and develop other members of People Services and where required the wider HR team in key processes and procedures
• Collaborate with the wider People Services team and HR function to understand the business needs to deliver an effective service for our customers
• Actively participate and contribute to the People Services change journey and where required involvement in activities to ensure consistency across the function
• Maintain high standards of confidentiality, compliance, ensuring the maintenance of accurate employee and HR records, in line with Data Protection legislation, company directives and policies
REQUIREMENTS
KNOWLEDGE, SKILLS AND EXPERIENCE
Essential
• You have a minimum of five (5) to eight (8) years of experience in Payroll, with knowledge of best practices and general HR practices
• You must have a good working knowledge of accounting related to payroll cost booking.
• You understand of the importance of a great employee experience within an organisation
• You have a deep understanding of the full recruit to retire lifecycle, procedures, and policies
• You apply a strong working knowledge of employment law to employee cases and queries
• You are confident to act as a subject matter expert in a process or service and can coach others in the adoption of HR processes and procedures
• You have been involved in the review and improvement of HR processes
• You can work towards tight deadlines with high volumes and conflicting demands
• You have an eye for detail, a logical approach, and the drive to complete a task/project to a high-quality standard
• You are self-motivated, well organised and can work with minimum supervision
• You are solution focused, with a proactive approach and ‘can do’ attitude
• You are a strong and proactive communicator both written and verbal
• You are highly confident in working with standard office software such as Microsoft Office and have strong skills in Excel and Word.
Desired
• You have experience of working within the HR function of an offshore drilling company
• You have experience working in a company with complex multi country & expat payrolls
• You have worked within a shared service environment
• You have experience of working with HR Information Systems and Shared Services tools such as Case Management, telephony, electronic document management systems. Oracle experience would be an advantage
EDUCATION AND QUALIFICATIONS
Minimum Requirements
• Bachelor Level in Business Administration, Accounting or Finance
Preferred
• Accounting Degree
ABOUT THE COMPANY
We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.
ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.
ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.
Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:
- IT & Telecommunications
- Engineering & Construction, Oil & Gas
- Banking, Finance & Legal
- Sales & Business Development
- Marketing, Public Relations & Communications
- Human Resources & Training
- Customer & Support Services (Secretarial and Administrative)
- Operational, Supply Chain & Logistics
- Executive Recruitment
- Emiratization Solutions
- Recruitment Program Outsourcing Solutions
- Managed Service Provider Solutions
- Talent Based Outsourcing Solutions
- Outsourced Staffing Solutions
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