Job Purpose:

To administer the program and management functions within the Maintenance / Operational Planning, and Reliability sections for all aircraft types, engines, and components. Carry out the preparation, planning, regulatory and performance reporting of key airworthiness tasks, reliability information, ensuring that the Emirates fleet is maintained to the required standards of quality and airworthiness as defined by the regulatory authority and Engineering Procedures Manual.

Job Outline:

GENERIC
- Supervise and provide training and developmental opportunities to the team members to facilitate knowledge dissemination, skill & process improvements, procedural awareness, ensuring elimination of inefficient methods, enhanced productivity, and implementation of departmental improvements /system changes. Administer updates for KPI / Error measurement processes & continual improvement initiatives. Provide supervision and guidance daily for all direct reports and team members & provide on-going update to subordinate personnel based on fleet / destination developments and Corporate / Departmental financial & business performance.
- Ensure team members adhere to the Time and Attendance policy, challenge underperformance and that every team member has a fully developed MyBC development plan and goals and receives at least 1 interim review and a final review within the MyBC window & is provided with continual objective feedback to ensure developmental improvements in line with Operational business needs & career enhancement opportunities. Ensure your own development activities and examples and details of how you have met MyBC criteria are updated into the system for your supervisor to evaluate.
- Act as deputy for immediate supervisor and actively seek improvement opportunities within the departments and interface business units to create and deliver proactive beneficial changes to the group. Provide coordination for the functional section for all overhauls Agencies, MRO, Third Party and Lessor Reporting / Phase Out activities managed by that section. Support assigned Section / Department by publishing reports and supporting documentation as requirement to enable accomplishment of adhoc requests, customer support and standard operating processes.

SPECIFIC

Reliability, Data Integrity & Standards
- Collate and compile records of system defects for the assigned fleet type when alerts are exceeded, Initiation of reliability reports based on technical delays data, Pilot reports (PIREPS) and aircraft incidents.
- Supervise the Component and Systems reliability for the assigned fleet type collecting and compiling the reports to spot trends.
- Compile Rogue unit data for the assigned fleet type in accordance with established procedures, ensure timely updates of the Reliability system for monitoring. Supervise and compile ETOPS reliability data, and for in-flight engine shut down rates.
- Producing monthly OEM Reports. Process data for flying hrs, cycles, service days, ETOPs data, PIREPs, Incidents, Technical delays etc. Review MCC morning report, check delay trend, fleet performance, ATA analysis, cancellation. Collecting Industry average from Airbus and Boeing sites.
- Compile Engines and APU operational summary
- Perform Technical review meeting Delays trend Data collection, Severity Index calculations based on Delays, incidents, cancellations, IFSD, diversion, ATB, ground interruptions and highlighting concern areas.
- Data processing for Systems and component reliability report on monthly basis. Assist in component analysis preparation and publish component reliability reports based on defined frequency. Monitor trends for components under watch on monthly basis and highlight.
- Conduct data processing of maintenance tasks, modifications effectiveness, engineering data of various interfaces and all ad hoc requests by stakeholders to ensure that a comprehensive review of reliability status are addressed proactively.

Operational Planning
- Ensure creation and applicability of all maintenance work packages and work scope requirements from the Ultramain system to ensure the on-going maintenance and modifications required to ensure compliance of the Emirates fleet in the Line, Base Ops, Base Light and Heavy Maintenance environments.
- Administer the compilation, closure, and auditing of work packages for maintenance checks and other work requirements on Aircraft. Feedback discrepancies to production and ensure all open issues are identified and published to Planning Engineer Ensure that all task cards have been issued with correct attachments supporting the maintenance production teams.
- Ensure that all work packages are compliant with all regulatory requirements.
- To administer the day-to-day activities in the Line Maintenance, Base Ops and Base heavy, to ensure aircraft compliance is maintained through workpack creation and control.
- To prepare work packages for outsourced maintenance activities.