Privacy Operations Specialist

TikTok

Dubai, UAE

Posted on: 31 May 2024

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JOB DESCRIPTION / ROLE

Employment: Full Time

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us?
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team:
TikTok is looking for a Privacy Specialist to work with our Global Privacy Operations team which sits within the Global Legal umbrella. The Privacy Specialist will be part of a frontline team that process privacy related requests from our community and will also play a key role in building out related operational requirements as the team grows. The successful candidate will enjoy developing structure in a dynamic environment and will have the ability to apply their knowledge and skills to complex cases and difficult scenarios.

Our team's mission:
TikTok is committed to protecting the privacy of their users. Our Global Privacy Operations team plays an integral role in ensuring that TikTok is a safe and trustworthy place for our community. We are committed to high standards in addressing user requests and privacy queries while taking into account complex operational requirements for a global company. We work daily to support users with privacy-related inquiries globally by accommodating their requests, guiding them to execute their privacy rights via in-app settings and controls, troubleshooting issues, and striving to provide them with an excellent user experience.

Responsibilities:
Core Responsibilities
- Effectively identify and resolve issues related to users privacy concerns in direct communication with our community of users;
- Ability to analyse, build and present reports to senior leadership;
- Participate in and/or lead projects relating to privacy matters balancing priorities and needs of multiple stakeholders;
- Participate in and/or lead projects to improve processes, procedures, and tooling that will allow the team to scale rapidly and sustainably;
- Advise and support on data protection related requests in compliance with regional data protection law;
- Proactively collaborate with the Office of the Data Protection Officer to address and resolve complex privacy queries;
- Proactively collaborate with legal and business teams spread across time zones in multiple locations

Requirements:
Qualifications
Minimum Qualifications:
- In-depth knowledge of privacy and data protection issues with respect to digital platforms including an excellent understanding of data protection law;
- 3+ years of privacy and/ or compliance experience, i.e. privacy support, a junior DPO role, privacy consulting role, or a similar operations setting;
- Experience working in a fast-paced environment with a keen eye for detail;
- Posses an ability to assess risk and impact from a privacy and data protection perspective;
- Demonstrated ability to enable the growth of an operation or process-heavy team;
- Identify opportunities to improve processes and policies at scale and communicate emerging risks to management and cross functional partners;

Preferred Qualifications:
- Privacy Certifications such as CIPP and CIPM

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ABOUT THE COMPANY

TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.

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