JOB DESCRIPTION / ROLE
About the role
We’re looking for a product manager to build the next-generation fulfillment brain for Careem’s deliveries. You’ll own how orders are pooled, batched, and fulfilled — across fleets, verticals, and cities. Your mission: enable fast, efficient, and reliable deliveries by optimizing every fulfillment decision from planning to execution.
What you’ll do
Strategy & vision: Define the long-term strategy for batching, pooling, and complex-delivery fulfillment — aligning product direction with marketplace growth and efficiency goals.
Research & analysis: Use data, experimentation, and market insights to uncover operational bottlenecks, user pain points, and optimization opportunities in fulfillment and fleet utilization.
Product development lifecycle: Lead end-to-end product delivery — from ideation, requirements, and design to testing, rollout, and post-launch iteration.
Optimization: Improve efficiency, cost, and speed by evolving batch creation logic, pooling algorithms, and dispatch sequencing for complex or multi-leg deliveries.
Stakeholder collaboration: Partner cross-functionally with engineering, data science, and operations to design and implement scalable fulfillment systems.
Roadmapping & prioritization: Maintain a clear roadmap, balancing customer experience, operational efficiency, and technical feasibility.
Performance tracking: Define and monitor key metrics (e.g., batching efficiency, pooling delay %, dispatch time, OPH, and CPO).
Problem-solving: Anticipate and resolve technical or operational challenges to ensure robust rollout and adoption across markets and verticals.
What you’ll bring
- 4+ years in product management in logistics, delivery, or high-scale marketplaces.
- Strong analytical and systems thinking — able to model trade-offs and drive data-backed decisions.
- Experience collaborating with data science and engineering on optimization, routing, or matching systems.
- Excellent communication and stakeholder alignment skills.
- A track record of shipping impactful products in complex, cross-functional environments.
Nice to have
- Background in operations research, optimization, or applied data science.
- Experience in multi-modal fulfillment or ML-driven product systems (e.g., solver, routing, cost functions).
- Familiarity with fulfillment orchestration or shipment planning platforms.
ABOUT THE COMPANY
We are a brand that aims to simplify people's lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem
Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.
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