JOB DESCRIPTION / ROLE
G4S is currently looking for a QMS Manager based in the U.A.E. The successful candidate will be responsible for ensuring that processes needed for the Quality Management Systems (QMS) are established, implemented, maintained and audited. He/she will devise and establish the company’s quality procedures, internal standards and internal specifications.
The QMS Manager is responsible and accountable for (but not limited to) the following:
• Transition the company’s ISO9001:2008 certification to ISO9001:2015.
• Report to top management on the performance of the QMS & any need for improvement.
• Ensures clear, short, & relevant policies, procedures, work instructions, forms, & objectives are provided & maintained.
• Support and guide managers & directors in the correct implementation of the QMS.
• Set up and maintain documentation control procedures
• Updates controlled documentation, and maintains revision history.
• Prepare clear explanatory documents such as Quality policy, Manual, Quality plan, SOPs, work flow charts, method statements, site instructions etc
• Promoting quality achievement and performance improvement across the organization
• Schedules ISO/TS certification audit; interface with external registrar company and auditor.
• Plan and schedule Internal ISO/TS audit; maintains controlled internal audit schedule.
• Conducts yearly Internal Audit against ISO9001:2015 standard under the guideline ISO19011:2011
• Ensure that Quality internal audit findings and recommendations are rectified and implemented.
• Apprise management of Quality audit findings and corrective actions taken.
• Supervise and direct QMS section staff reporting to this position and ensure the timely and accurate completion of QMS tasks.
• Facilitates corrective and preventive actions to closure.
• Verifies corrective/preventive action implementation.
• Reports status to management.
• Plan, conduct and analyze annual customer feedback survey.
• Monitoring performance by gathering relevant data from branches and producing statistical reports;
• Collect and prepare data for management review meetings.
• Follow up review on the decisions of management review meetings.
• Support Bids and Tender department to prepare QMS documents for pre-qualification and Tenders.
• Provide continuous awareness training of ISO 9001:2015 to G4S employees
REQUIREMENTS
• Bachelor Degree in any discipline from a reputable institution
• IRCA Certified Lead Auditor ISO 9001:2015
• Minimum 5 years experience in QMS with 2 years in a similar management role.
• Excellent knowledge of QMS, HSE and EMS and other associated Quality systems.
• Excellent English communication skills, written and verbal.
• Excellent knowledge of MS Office, MS Visio and Igrafix
• Valid UAE driving license with own vehicle
• Arabic speaking is an advantage
• Six Sigma Certification and Project Management Certification is an advantage
ABOUT THE COMPANY
G4S UAE is the largest and fastest growing total security solutions provider. This rapidly growing list of products and services, along with the company's global backing, means that we are uniquely placed to provide quality security solutions throughout the United Arab Emirates.
G4S was the first security company in the UAE to start the detailed work to apply for, and achieve, accreditation to ISO 9001:2008. This involved the identification of all key processes and their documentation to form part of the Quality Manual and the Company was awarded the certificate early March 2003. Our Quality Management System is based on functional responsibilities and objectives being clearly defined to support the fundamental management principal that it is the responsibility of every individual in the organisation to deliver quality service to our customers. We are committed to maintaining the Quality Management System. The key strategic objective is to achieve continuous improvement and innovation in all aspects of our business process.
