JOB DESCRIPTION / ROLE
- Monitor the achievement of the indicators of the stations;
- Push the overall data of the whole network;
- Analyze the cause of the abnormality and inform the Branch/ area;
- Follow up the improvement results of the Branch with abnormal indicators;
- Responsible for supervising, inspecting, and reporting on the daily operations of the Stations, and sending daily reports;
- Sort out, summarize, and analyze the departmental operations and Cut off time data of the branch, and monitor the timeliness of operations in each link of logistics;
- Supervise and check the implementation of the SOP at each site and the implementation of each job site, and feedback the problems in time;
- Analyze and find out the reasons for express customer complaints about orders and abnormal orders, follow up processing, determine responsibility, and report the results of processing;
- Complete other tasks assigned by the leader;
REQUIREMENTS
- Keen attention to detail
- Basic computer and math skills to calibrate and measure specifications
- Ability to use measuring devices like gauges, meters, calipers and computers
- In-depth understanding of company standards
- Up-to-date knowledge of federal and industry standards and best practices
- Understanding of target market and consumer needs
- Blueprint reading capabilities
- Documentation and reporting skills
- Teamwork and collaboration
ABOUT THE COMPANY
J&T Express is a globalized, technologically innovative integrated logistics service provider. We are committed to continuing creating the ultimate express and logistics experience for our customers, and becoming a trustworthy comprehensive logistics service provider.
J&T Express was founded in August 2015. Our business covers a wide range of areas such as express delivery, freight forwarding, warehousing and supply chains as well as covering city, inter-provincial and international shipments. J&T Express's service network covers 13 countries and reaches nearly 2.5 billion people worldwide.
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