Quality Manager

An exceptional opportunity presents itself for a Quality Manager to be part of the iconic Rixos Bab Al Bahr. Situated on the pristine white sands on the peaceful Marjan Island of Ras Al Khaimah, the Rixos Bab Al Bahr has a beautiful beach, stylish accommodations, upscale restaurants, breath-taking views and all the amenities you would expect from a five-star beach resort in the United Arab Emirates . The impressive property comprises of 3 separate buildings, 715 rooms and 13 Food & Beverage outlets.

As Quality Manager, you will drive the Quality department for the hotel. You will ensure that each touch point in the Quality scope is proactively managed and reflects the spirit of the Rixos brand and its legendary service culture.

What is in it for you:

- You will be working with a diverse group of Heartists
- Start your career with us and advance further your opportunities
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities
- Competitive compensation and benefits package

What you will be doing:

- This position will be responsible for performing a wide variety of activities to ensure compliance with ISO-Integrated Management System, IMS-QMS procedures and applicable regulatory and statutory requirements
- Knowledge of Quality Assurance/Quality Control Procedure of a wide range of hotel's operations including products and service quality improvements, compliance with legal and statutory requirements as well as control of learning and development activities.
- Experience in a QC Management role.
- Experience in wide range of HSE risk management role.
- Responsible to ensure all departments prepare ISO standard documentation and successfully assist in its implementation within the property.
- Responsible to ensure all SOP's are in place for all departments as a part of ISO implementation.
- Develops, reviews, compiles, updates, and upgrades the ISO-IMS related plan, procedures, manuals, instructions, SOPs, process charts and other relevant documents to meet the statutory as well as legal requirements for all the management systems in place including QMS; FSMS, EMS; OHSAS & other ISO standards.
- Provides technical advisory support for hotel's Food Safety Management System and Occupational Health & Safety Management System.
- Manage QA/QC personnel, training personnel to include organizing and prioritizing group tasks, performing training, and writing performance reviews.
- Plan and manage departmental activities in accordance with agreed budgets and timescales.
- Report as necessary on changes in standards (internally and externally initiated) and on performance against standards.
- Liaise and co-operate with quality management and standards bodies; Rixos Corporate Office, Regulatory Authority, Clients & Contractors or other interested parties.