JOB DESCRIPTION / ROLE
• Act as the main point of contact for the guests/visitors to the company upon their arrival until departure.
• Ensure visitors to the office are greeted and received warmly.
• Provide right information and direct to the respective person, meetings and offer assistance.
• Handle all incoming and outgoing telephone calls professionally and direct the calls to respective person to ensure all calls are attended to.
• Handle mail documents, and filing.
• Organize meeting rooms, conference halls for internal and external customers.
• Ensure that the Reception desk is manned, operationally prepared and stocked at all times.
• Ensure the front office and reception area is kept clean, tidy and presentable in order to reflect the Company’s image.
REQUIREMENTS
Minimum Qualifications and Knowledge:
• O levels or equivalent / Tertiary qualification.
• Computer literacy in MS Office package.
Minimum Experience (number of years):
• 2 years experience in a similar role or in a customer services area.
Job-specific Skills/Complexity:
• Telephone handling skills, Customer Service Skills, Excellent Communication Skills in English & Arabic is must
Behavioral Competencies:
• Customer Service Orientation, Effective Communication, Patience, Mannerism, Pleasant Personality.
ABOUT THE COMPANY
Dubai Properties leverages its impressive legacy as a reliable developer to elevate Dubai’s status as a global icon. With almost two decades of expertise designing and developing sought-after residential master communities across waterfront, urban, and suburban locations, Dubai Properties addresses every aspect of the real estate landscape. Its communities - home to an array of residents and happy families - include JBR, Jaddaf Waterfront, La Vie, 1/JBR, Bellevue Towers, Remraam, Mudon and Villanova to name a few.
Dubai Properties also offers institutional investors access to an extensive land portfolio for development opportunities. All the initiatives aim to enrich the lives of residents and visitors, bringing a vast collection of living experiences to the Emirates.
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