Receptionist

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JOB DESCRIPTION / ROLE

Employment: Full Time

Our client, an international law firm is currently recruiting for a Receptionist who will support the front house team, with a strong focus on administration and meeting room bookings.

The role is strongly focused on administrative tasks including dealing with large amounts of emails, telephone queries, booking approximately 64 meeting rooms/ taxis and arranging facilities and equipment for meetings. The role will also involve first class front of house service cover busy periods including lunches, holidays and sickness.

• Booking, confirming and amending room booking requests(via email and over the phone) on the internal room booking system for approximately 64 meeting rooms
• Answering phones and redirecting phone calls
• Booking, amending and announcing taxis
• Working closely with Audio Visual team regarding set up of video, telephone conferencing and general equipment set ups
• Liaising with the Catering team regarding refreshments, lunches and dinners for client meetings and internal training sessions
• Working closely with Facilities team regarding room combinations and set ups
• Dealing with unexpected queries from external and internal users via email and phone
• Meeting and greeting and being the first point of contact for external and internal users
• Registering clients, calling partners on arrival
• Taking clients’ coats and putting them in our cloakroom
• Storing luggage for clients if they wish to leave it
• Maintaining a neat and tidy reception area at all times

REQUIREMENTS

• Candidate must have front of house experience, ideally gained within large professional and hospitality organizations
• Must have a good command in English Language
• High level attention to detail is a must and be able to deal with large, complex bookings
• Knowledge of room booking system is required
• Must have a good computer skills
• Must be unflappable and be able to deal with difficult personalities and requests

ABOUT THE COMPANY

Black Pearl is a human resources and recruitment agency that provides a holistic business and talent solution in a progressive, dynamic, and efficient way.

We pride ourselves as a unique black pearl and strive to delight our clients with a personalized partnership that helps them propel towards success.

Whether you need to find top talent, your next great job opportunity, or a consulting solution for managing your business, engaging employees, evolving your work culture, planning your people strategy, or resourcing challenges, we can help.

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