JOB DESCRIPTION / ROLE
The main responsibilities will include:
- Welcoming clients and visitors in a friendly and responsive manner providing an excellent first impression.
- Answering and logging all incoming telephone calls in a friendly and professional manner.
- Passing calls on to concerned parties or taking accurate message and passing them on to employees
- Handling daily emails sent to company’s different email addresses, acting upon them in a timely manner
- Contacting courier companies, preparing courier packages for local and international shipments
- Dealing with incoming mail and couriers.
- Booking and administering meeting rooms, keeping the reception, meeting rooms and pantry tidy at all times.
- Maintaining or ordering office stationery and pantry supplies
- Monitoring and coordinating office maintenance repairs in a timely manner
- Ensuring the office is clean and tidy at all times, while being in charge of scheduling office cleaners
- Providing basic Admin, HR and Sales support if and when required
This is a junior position which offers significant opportunities for growth and long-term personal development. Compensation will be competitive, including salary and health insurance.
REQUIREMENTS
- Fluency in English
- Excellent telephone manners
- Excellent written and oral communication and interpersonal skills
- Excellent organisational skills with high attention to detail
- Good time management skills, including multitasking and prioritizing
- Good knowledge of Microsoft Office package (Word, Excel, PowerPoint, Outlook)
- Ability to work individually but also as a part of a team
- Ability to stay calm under pressure
- Fast learner
- Well presented
- Reliable
- Proactive
- Friendly and personable
- Previous call center experience is ideal
- Minimum 3 years experience in similar role
- Must have UAE experience
- Available to join IMMEDIATELY
ABOUT THE COMPANY
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