JOB DESCRIPTION / ROLE
Responsibilities
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
REQUIREMENTS
Requirements
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus
ABOUT THE COMPANY
ECG has a long and successful history in the staffing industry. Founded in 2002, we have now grown to be one of the top commercial staffing companies in the UAE.
ECG is a leading provider of human resource solutions operating from: Dubai (onshore), DIFC and TECOM.Over the years ECG has developed a reputation for identifying top quality candidates for our customers short and long term staffing requirements. We source candidates from all over the world based on our agency partnerships and tap into a global talent pool.
ECG’s contractual staffing solutions are tailored to meet our clients requirements for project staffing, event based hiring and long term hires.Currently we service a broad range of customers from different industries including: financial services, telecoms, diversified industrials amongst others.
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