Receptionist

Description

We are looking for a friendly, organized, and proactive receptionist to join our fitness facility. The ideal candidate has experience working in a gym or sports environment, is familiar with CRM systems, and feels comfortable in an active, health-oriented workplace.

Key Responsibilities

• Welcome members and visitors; provide excellent customer service at all times.
• Manage check-ins, membership inquiries, renewals, and class bookings.
• Use the CRM system to maintain accurate member records and handle daily administrative tasks.
• Answer phone calls, emails, and messages professionally and promptly.
• Support sales of memberships, packages, and retail products when needed.
• Maintain a tidy and organized reception area.
• Coordinate with trainers and staff to ensure smooth daily operations.
• Assist with basic administrative duties (filing, scheduling, data entry).

Requirements

• Previous experience working in a gym, fitness center, or similar customer-facing environment.
• Strong knowledge of CRM or membership management systems.
• Excellent communication and interpersonal skills.
• Organized, reliable, and able to multitask in a fast-paced setting.
• Professional, friendly, and comfortable in a fitness-oriented atmosphere.
• A generally fit or active lifestyle is a plus, to align with the environment and culture of the facility.

Benefits

• Competitive salary
• Positive and energetic work environment
• Opportunities for professional development
• Membership or fitness perks (optional to include)