JOB DESCRIPTION / ROLE
We are seeking a highly motivated and organized individual to join our team as a Receptionist and Facilities Coordinator. In this multifaceted role, you will be the welcoming face of our company, providing exceptional customer service to both internal and external stakeholders. You will also play a crucial role in ensuring the smooth and efficient operation of our office and 4 premises facilities.
This position requires a dynamic individual with strong organizational and communication skills, a proactive approach to problem-solving, and the ability to multitask effectively and have the flexibility to work occasional weekends is required.
Key Responsibilities:
Reception & Administrative Duties:
• Greet and welcome all visitors professionally and courteously.
• Answer and direct phone calls, taking messages as needed.
• Provide refreshments and beverages to guests.
• Manage visitor access and security procedures.
• Maintain a clean and organized receptionist area.
• Coordinate meeting room bookings and schedules.
• Order and maintain office supplies.
• Assist with mail distribution and courier services.
• Provide basic technical support to staff (e.g., troubleshooting printer issues).
Logistics & Facilities Management:
• Manage Premises visitor registration and access control.
• Coordinate office & premises maintenance or repairs with building managements.
• Coordinate with vendors and service providers for office and premises needs.
• Ensure compliance with safety and security protocols for office & premises.
• Arrange and Supervise Cleaning of the Premises and Office.
• Arrange and Prepare refreshments for the Guest at Premises
• Maintain the record all Guest/Visitor Premises logbook.
• Assist and Coordinate with the drivers about their task and schedules and other related ad hoc inquiries.
Guest Coordination:
• Assist with Admin Head about guest visits, including travel arrangements and accommodations.
• Communicate effectively with guests, both in person and phone.
• Arrange and Prepare refreshments for the Guest at Premises.
• Great and meet for VIP Guest
• Address guest inquiries and requests promptly and professionally.
• Build and maintain positive relationships with guests.
• Ensure a positive and memorable guest experience.
• Facilitate guest events and activities.
Requirements:
Skills & Qualifications:• At least 1 years of experience in a receptionist or administrative role preferred.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organizational and time-management skills.
• Positive and enthusiastic attitude with a strong customer service orientation.
• Strong Analytical skills
• Resourcefulness
• Attention to details
• Data entry and record-keeping
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with office equipment (printers, copiers, fax machines).
• Ability to work independently and as part of a team.
• Ability to multitask and prioritize effectively in a fast-paced environment.
ABOUT THE COMPANY
A leading company in UAE.
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