JOB DESCRIPTION / ROLE
Job Type:
Full Time
Job Location:
Dubai, UAE
Nationality:
Any Nationality
Salary:
Not Specified
Gender:
Not Specified
Arabic Fluency:
Not Specified
Job Function:
Administration & Secretarial
Company Industry:
Construction
Description
We are seeking a friendly, organized, and proactive receptionist with prior experience in a gym or fitness environment. The ideal candidate will be the first point of contact for our members, ensuring a welcoming and professional experience. Knowledge of CRM systems is essential to manage member information efficiently and assist with day-to-day operations.
Key responsibilities:
- Greet members and visitors warmly and professionally.
- Manage front desk operations, including calls, emails, and walk-ins.
- Maintain and update member records in the CRM system.
- Schedule and manage appointments, classes, and personal training sessions.
- Handle membership queries, renewals, and payments.
- Assist in administrative tasks, including reporting and record keeping.
- Support gym staff and management in operational tasks as needed.
- Ensure the reception area is clean, organized, and presentable.
Requirements
- Prior experience working in a gym or fitness center is mandatory.
- Familiarity with CRM systems and basic administrative tasks.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to multitask and work in a fast-paced environment.
- Basic knowledge of fitness services, equipment, and memberships is preferred.
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