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Receptionist (Spanish Speaker)

MIRA CONSTRUCTION L.L.C

Dubai, UAE

Posted on: 13 Jan 2026

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JOB DESCRIPTION / ROLE

Job Type: Full Time
Job Location: Dubai, UAE
Nationality: Any Nationality
Salary: Not Specified
Gender: Not Specified
Arabic Fluency: Not Specified
Job Function: Administration & Secretarial
Company Industry: Construction

Description

The receptionist ensures a warm, welcoming, and professional front desk experience for all members and guests. This role is responsible for managing check-ins, handling inquiries, updating the CRM system, and performing essential administrative tasks. The ideal candidate must be presentable, energetic, and experienced in delivering luxury service standards.

Key responsibilities

Front desk operations

  • Greet members and guests in a friendly and professional manner.
  • Handle check-ins, check-outs, and membership validations.
  • Respond promptly to phone calls, WhatsApp messages, and emails.
  • Manage booking schedules for classes, personal training sessions, and facility usage.

    • Customer service

  • Provide accurate information about gym services, memberships, and facilities.
  • Assist members with queries, concerns, and service-related requests.
  • Maintain a consistently high standard of hospitality and guest experience.

    • CRM & administrative tasks

  • Enter and update member information in the CRM system.
  • Process new memberships, renewals, and session packages.
  • Maintain records, forms, and prepare daily reports.
  • Handle cash and card payments when required.

    • Facility support

  • Ensure the front desk and lobby areas remain clean, organized, and presentable.
  • Coordinate with the cleaning team and gym supervisor regarding facility needs.
  • Report equipment or facility issues promptly.

    • Qualifications & requirements

    Education
    Graduate degree required.
    Additional training in customer service or hospitality is an advantage.

    Requirements
    Minimum 2 years of experience in a luxury gym environment.
    Experience using a CRM or membership management system (mandatory).

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