Relationship Manager – SME

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JOB DESCRIPTION / ROLE

Employment: Full Time

Objective:
• To grow Organization’s customer base by acquiring new SME customers, managing relationship with them, and developing new avenues for increasing company’s top line.
• Maximize profit and achievement of the growth of SME client’s portfolio
• Achieve agreed KPI objectives by development of existing and new relationships.
• Build effective relationships with clients to retain and develop sustainable relationships.
• Coordinate with other departments to render effective services to the customers.
• Assure continued customer communication and satisfaction.
• Timely reporting on customer experience related matters
• Timely and regularly of call reports and future Pipeline as per KPI’s
• Timely reporting to concerned parties on all Operational Risk, Fraud, AML, and all related issues.

REQUIREMENTS

Minimum Qualification:
• Bachelor degree in, Banking, Finance or Commerce

Ideal Candidate will have:
• A minimum of 6-8 years of SME banking experience preferably with reputable bank or financial institution
• Specialized in SME Financing mainly (POS Loan or Merchant Loan)
• Candidates with Asset or Lending experience will be preferred.

ABOUT THE COMPANY

The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories.

Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.

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