Relationship Officer - Retail Banking

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JOB DESCRIPTION / ROLE

Employment: Full Time

Sales Target Achievements
- Promote ADCB retail products by providing consistent, accurate and transparent information to all customers.
- Achieve sales targets assigned and contribute to the overall achievement of the team.
- Maximise on cross selling growth of existing customer base and identify new potential selling opportunities.
- Follow up and close selling / cross selling lead referrals.
- Proactively participate in banks product campaign & promotions.

Internal /External Customer Satisfaction.
- Consistently illustrate high levels of customer orientation and professionalism in day to day conduct.
- Ensure that all service levels and agreements are being met consistently without fail.
- Establish and maintain strong professional relationship/connections internally and externally
- Ensure adherence to cut-off times and deadlines

Audit & Compliance.
- Ensure that bank policies and guidelines are consistently & strictly followed.
- Comply with committed turnaround times and laid down procedures.
- Perform adequate care and diligence in day to day conduct to protest Bank form financial and non financial loss.

REQUIREMENTS

- 2- 3 years in Sales, preferably in retail banking products with local market experience
- Aggressive, go getter with good communication and negotiation Skills.
- Excellent networking skills.
- Good understanding of global and regional financial markets and products
- Bachelors degree from a reputed educational institution

ABOUT THE COMPANY

ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.

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