Position Title: Restaurant Supervisor
Employment Type: Full Time
Salary: up to 4.5K AED all-inclusive depending on experience and qualifications plus centralized tips and uniform
Job Location: Dubai, UAE

About the Client:
A stand-alone Mediterranean restaurant, serving signature burgers and beverages with multiple branches in UAE and KSA.

Job Description:
• Ensuring exceptional customer service by interacting with customers, addressing their concerns, and maintaining a welcoming and professional atmosphere.
• Supervising and guiding the front-of-house staff, including waitstaff, hostesses, greeters, and other customer-facing employees. This involves training, scheduling, and performance management.
• Overseeing daily operations during shifts, including seating arrangements, reservations, and managing the flow of customers to optimize efficiency and customer satisfaction.
• Handling customer complaints and conflicts effectively and professionally to ensure a positive resolution and maintain a harmonious environment.
• Coordinating with kitchen and bar staff to manage inventory levels of food, beverages, and supplies to avoid shortages and wastage. Greet customers as they enter.
• Give customers drink menus and answer their questions regarding ingredients. Take orders while paying attention to details e g preferences of coffee blend dairy and sugar ratios.
• Prepare beverages following recipes.
• Serve beverages and prepare latte art like solid heart, simple Tulip, etc.
• Receive and process payments cash and credit cards.