Retail Area Manager

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JOB DESCRIPTION / ROLE

Employment: Full Time

We are seeking an experienced and motivated Perfume Retail Area Manager to oversee multiple retail locations. The successful candidate will be responsible for driving sales, enhancing customer experience, managing staff, and ensuring the effective operation of stores within the assigned area. You will play a key role in implementing marketing strategies and achieving company objectives.

Key Responsibilities:

Sales Management:
• Drive sales performance across all retail locations in the assigned area.
• Develop and implement sales strategies to achieve sales targets and increase market share.

Team Leadership:
• Recruit, train, and develop retail staff to ensure high levels of performance.
• Foster a positive and motivating work environment, promoting teamwork and collaboration.

Customer Experience:
• Ensure exceptional customer service is provided across all locations.
• Address customer complaints and feedback promptly to enhance satisfaction.

Inventory Management:
• Oversee inventory levels and stock management to minimize losses and ensure product availability.
• Coordinate with suppliers and logistics for timely deliveries.

Marketing and Promotions:
• Collaborate with the marketing team to implement promotional campaigns and events.
• Monitor the effectiveness of marketing initiatives and adjust strategies as needed.

Financial Management:
• Prepare and manage budgets for retail locations, ensuring cost control and profitability.
• Analyze sales reports and metrics to identify trends and opportunities for growth.

Compliance and Standards:
• Ensure compliance with company policies, procedures, and brand standards.
• Conduct regular store visits to assess performance and ensure adherence to company guidelines.

Market Analysis:
• Stay updated on market trends, competitor activities, and customer preferences.
• Provide insights and recommendations for new product lines and merchandising strategies.

Requirements:
Qualifications:
• Proven experience as a Retail Area Manager or similar role in the retail industry, preferably in fragrance or cosmetics.
• Strong understanding of retail operations, sales management, and customer service principles.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Proficient in Microsoft Office Suite and retail management software.

ABOUT THE COMPANY

The history of Swiss Arabian Perfumes Group is an enchanting tale that spans over 40 years. This pioneer in Arabian perfumes was founded in the year 1974 by Mr. Hussein Adam Ali, a visionary young man from Yemen with a wealth of knowledge and a deep passion for perfumery.

Over the following years, Swiss Arabian Perfumes Group grew from strength to strength. The company was enriched by its association with Givaudan SA, one of the world’s largest and most respected manufacturers of exclusive perfume ingredients. Today, we operate five modern manufacturing facilities spread across an area of 165,000 sq. ft., producing more than 35 million perfumes annually and exporting to over 80 countries.

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