Retail Manager

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JOB DESCRIPTION / ROLE

Employment: Full Time

About Us

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!

About The Role

To manage brand operations, support strategic decisions, and implement sales and marketing activities to ensure planned revenue targets are met while staying within budget.

What You'll Be Doing

Functional Roles and Responsibilities
- Keep up to date with market trends pertaining to industry/trade/product category, customer preferences and competitor activities. Ensure stores are up to date on market trends.
- Prepare sales analyses and reports on operational issues, market trends, competitors and customer to facilitate overall decision-making on brand management strategy - per brand
- Responsible for preparation of store for principal visits in order to build and strengthen the brand
- Ensure optimum staffing levels are maintained across the brand through liaison with the Unit HR Manager
- Monitor the sales figures against forecasts, analyze and interpret trends and capitalize on data to maximize sales and profit
- Manage and control all aspects of stock management of the brand, ensure adherence to procedures and guide the team towards achieving targeted stock levels and minimizing stock loss.
- Implement and monitor store operations policies and procedures to ensure full compliance.
- Contribute to sales plans for the brand, implement activities as per the agreed plan and carry out cost control measures to achieve set targets vs budgets.
- Accountable for implementing and overseeing omni-channel initiatives in your store, such as Click & Collect and Clientelling.
- Foster a customer-centric mindset in all business activities, including the management of the brand's personal shopping service.
- Responsible for delivering a best-in-class retail experience, encompassing customer satisfaction, visual merchandising, and employee engagement.
- Provide consistent coaching and feedback to the store team, ensuring accountability.
- Regularly engage on the sales floor to offer real-time coaching and uphold standards of education and customer service.

People Management Roles and Responsibilities
- Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

REQUIREMENTS

About You

Education/Certification and Continued Education
- Graduate in any discipline.

Years of Experience
- 5-7 years' experience of successfully running a profitable retail store.

Knowledge and Skills
- Retail Operations Management
- Sales and Marketing

ABOUT THE COMPANY

Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.

Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. The Groups portfolio includes several of the worlds leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.

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