My client is a leading fashion retail group with 100+ stores across the UAE & GCC.

This is a senior role, managing 8 brands across 60+ stores.

JOB TITLE: Retail Manager
WORK LOCATION: Head Office
DIVISION/DEPARTMENT: Retail
REPORTS TO: Group Retail Manager

Essential Duties and Responsibilities:
As a Retail Manager, you are responsible for overall success of all the brands/stores under your responsibility, which includes meeting your financial and service targets. You are responsible for maintaining standards – including all Health & Safety practices and procedures.
• You will be supervising and coaching all Brand Managers within the area of your responsibility
• You are responsible for maintaining all financial aspects within the department
• All Departmental Weekly Paperwork
• All Monthly Departmental Paperwork
• Liaise with Finance Manager to produce workable rolling forecasts and Budgets
• Provide cost & sales analysis on all retail stock offering
• Leverage your departmental labour
• Maintain your departmental KPI’s
• Cash handling and cash reconciliation
• Stock Control: You are responsible for minimising stock levels within the department, along with monitoring of all departmental stock which includes but is not limited to:
• Producing Accurate Monthly Departmental Stock Reports, including maintaining brand standards and accurate and best cost practice of all stock
• Maintain accurate cost and sales information
• As a Retail Manager, it is your responsibility to create an enjoyable customer experience which exceeds customary standards and service levels
• Seamless customer journey through training, developing and leading by example
• Maintain brand standards within presentation and service
• Identify and implement improved service practices and procedures
• Identify and maintain rolling stock, to ensure offer is always fresh and appealing
• Identify strand brand products
• Maintain accurate client data-base information
• Implement and maintain all in-house retail displays
• You are responsible for liaising with Marketing and Sales to initiate and implement promotions and events
• Liaise with Marketing & Sales for promotional requirements
• Liaise with Marketing & Sales to create promotional offers
• Assist with the development of annual In-house promotion calendar within the retail remit
• Assist with the development of marketing collateral to support in-house promotions
• Maintain an overall 95% client satisfaction rating for all team members