JOB DESCRIPTION / ROLE
• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts; maintaining inventories.
• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts; maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contributes to team effort by accomplishing related results as needed.
• Managing and motivating a team to increase sales and ensure efficiency;
• Managing stock levels and making key decisions about stock control;
• Analyzing sales figures and forecasting future sales;
• Analyzing and interpreting trends to facilitate planning;
• Using information technology to record sales figures, for data analysis and forward planning;
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as
• Providing or organizing training and development;
• Ensuring standards for quality, customer service and health and safety are met;
• Resolving health and safety, legal and security issues;
• Responding to customer complaints and comments;
• Organizing special promotions, displays and events;
• Updating colleagues on business performance, new initiatives and other pertinent issues;
• Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues;
• maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
• Assisting VIP Customers with private sales activities
• Corresponding directly with VIP and Royal customers
• Maintains etiquette and manners while dealing with VIP customers
• Collecting payment and delivering goods personally to VIP and Royal customers
• Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
• Promoting the organization locally by liaising with local schools, newspapers and the community in general;
• Dealing with sales, as and when required.
REQUIREMENTS
Qualification
• High school degree; BS degree in Marketing or Fashion business background, Corporate Retail training and certificates will be also accepted
• Accounting and finance BS degree;
• Business studies BS degree;
• Fashion management BS degree
• Marketing BS degree
• Retail management BS degree
Work Experience
• 5-10 years in a comparable position, with a record of advancement and growth at progressively more responsible levels, preferably with an established international company, or private organization within the GCC.
Skills & Competences
• Retail is a fast-paced environment and managers have to react to consumer's demands and industry trends. Because of this, there is an element of pressure.
• Working hours tend to be long and can impact on your personal life. However, it is rare for a retail manager to have to travel away from their store base, except for meetings and training events.
• Must enforce dress code on all employees and enforce code of conduct
• Enforcing brand guidelines as well as store guidelines
• Effective leadership and the ability to motivate others;
• The ability to plan and prioritize workloads and delegate accordingly;
• Customer target market focused .
• Knowledgeable on the retail environment of the UAE.
• The capacity to grasp new concepts quickly.
• The ability to multi-task and work under pressure.
• Shrewd business sense and a well-developed commercial awareness.
• A desire to work as part of a team to generate fresh and innovative ideas.
• Experienced in Visual Merchandising practices
• Able to enforce product manuals and training for retail staff.
• Experience with Abaya Retail stores would be preferred.
• English and Arabic language proficiency
ABOUT THE COMPANY
A Leading Group of Companies in the UAE.
Find Top Talent
Other jobs you might be interested in
Assistant Store Manager Jobs in DubaiSales Manager Jobs in Dubai
Retail Manager Jobs in Dubai
Show More