JOB DESCRIPTION / ROLE
A very large, premium optical retail chain based in the GCC. The Store Manager is responsible for leading and motivating the retail store team to achieve excellence and success across all areas of the business.
• Sales: Achieve and exceed sales targets, improve sales conversions, and monitor store performance indicators. Manage promotions and discounts within guidelines.
• Brand Ambassador: Demonstrate authentic passion for the brand, develop and maintain personalized customer relationships, analyze business for customer continuity, engage with current and potential customers using CRM tools, and stay knowledgeable about products and competition.
• Retail Focus: Stay informed about market trends and competitors, oversee day-to-day store operations, maintain stock levels, ensure store upkeep and visual merchandising standards, and provide accurate data and reports.
• Team Management: Develop a motivated and well-trained team, lead by example with brand values, integrity, and discipline. Supervise and fill in for staff, personally handle key customers, coach the team, and infuse energy.
• Reporting and Head Office Liaison: Provide feedback for continuous improvement, contribute to boutique development, submit timely reports and analyses, and adhere to operational standards and company policies.
• Proven experience in a similar role, preferably in the retail industry.
• Strong leadership abilities with the ability to inspire, motivate, and develop a team.
• Effective coaching, communication, and decision-making skills.
• Fluent in English (both spoken and written).
• Willing to relocate to UAE or Bahrain or Oman
ABOUT THE COMPANY
The Middle East Executive Group has become the first choice for industry professionals wanting to work in the Gulf region.
We understand exactly how supply chain performance and sales performance impacts the bottom line and top line of product led businesses and we have the experience, network & expertise to match skilled professionals with exciting new roles that suit their experience, passion and drive in this highly strategic industry.
Our specialist teams internally are;
- Commercial Management & Sales
- Supply Chain & Logistics
- Strategic HR
The industries we focus on are;
- 3PL / Freight Forwarding
- Food & FMCG
- Medical & Pharmaceutical