JOB DESCRIPTION / ROLE
Job responsibilities may include:
- Maintain customer accounts
- Resolve product or service problems
- Manage large amount of incoming calls and emails
- Assist customer with achieving satisfaction
- Contribute to team effort
- Handle complaints
- Greet customers
- Place and cancel orders
REQUIREMENTS
We are looking for someone with the following requirements:
- UAE National
- Customer orientation and ability to adapt/respond to different types of characters
- Time management
- Strong communication skills
- Positive attitude
- Problem solving
- Computer skills
- People oriented
ABOUT THE COMPANY
Genie is a highly specialist recruitment company covering the consumer industry. Born from a pure passion for the sector we work tirelessly to match the right candidates for the role and work in a partnership approach with our clients. We have built up years of experience and have a deep understanding of the challenges for both candidates and clients.
Our specialist areas cover: FMCG, Retail, E-Commerce/Apps, Food & Beverage and Hospitality Sectors.
Regions: Middle East, North Africa & Asian Markets.
