JOB DESCRIPTION / ROLE
Main Purpose of Job Role:
Sales Consultant primary responsibilities will include but not limited to handling incoming inquiries, pro-active selling, site/projects visits, sending emails, making calls forecasting and managing customer accounts from all aspects.
Duties may include but are not limited to:
• Manage maintain strong business relationships with existing and new clients to optimize customer satisfaction and repeat sales opportunities and to turn them into key accounts.
• Maintain quality service by establishing and enforcing organization standards.
• Gather market and customer information and provide feedback on buying trends.
• Challenge objections in order to get the customers to buy a product.
• Create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.
• Identifies business opportunities by identifying leads, prospects and evaluating client’s position in the industry, research and analyse sales options.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. And recommend changes in products, services and policy.
• Provide after sales customer service and market feedback on all sales matter.
• Negotiate the terms of an agreement and close sales.
• Keep management informed by updating the CRM with your activity and results, such as daily call, weekly work plans, meetings, projects, opportunity stages and monthly and annual territory analysis.
• Be responsible for investigation, resolution and reporting of all customers’ related complaints.
• Input all complaints onto CRM, reporting and seeing through to completion. This will involve completing client paperwork to ensure effective customer communication.
• Maintain professional and technical knowledge by attending educational workshops, review professional publications, establishing personal networks, and participate in professional societies.
• Provide historical records by maintaining records on area and customer sales.
• Manage account receivables from all aspects to ensure MMT Financial targets and deadlines.
• Send, follow and execute all credit facility forms to all prospective and active accounts.
• Submit payments collection plan to the Accounts Department.
• Contact your accounts on weekly basis with their credit limits and coming due payments.
• Establish relationship with key person in accounts departments.
• Forecast your accounts receivable and submit your estimations to Finance Department.
• Follow directly all bounced CHQ’s.
• Attend meetings with sales team when required and to provide the support required.
Salary:
AED
4,000 to 6,000
per month inclusive of fixed allowances.
Additional benefits: Company accommodation, Car and Fuel, Phone and laptop
REQUIREMENTS
• Minimum of 3 years of experience in sales
• Preferably with background in technical or mechanical field in construction industry
• Must be fluent in English. Arabic is a plus
• Strong negotiation skills
• Valid Driving License
• Salary will be based on experience
ABOUT THE COMPANY
We are one stop shop for almost all of your Construction Machinery & Equipment requirements. We offer highest Quality Machinery from renowned International Suppliers.
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