Sales Manager Leisure

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JOB DESCRIPTION / ROLE

Employment: Full Time

We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.

Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences

Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.

Sofitel Dubai The Obelisk, attached to WAFI Mall is the most iconic and glamorous addition to Dubai's hotel and social scene that reflects Egyptian opulence and French sophistication. With an architecture representative of the Luxor Obelisk currently in Paris and sumptuous décor befitting French "art de vivre", the hotel will infuse the brand's essence with an artistic balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. Sofitel Dubai The Obelisk features 595 guestrooms starting from 44 sqm, suites and 97 serviced residences ideal for short city breaks and long stays. The property will offer five dining concepts including Brasserie Boulud by celebrity Chef Daniel Boulud, Taiko Dubai, contemporary Asian cuisine & Bar and The Nine Gastropub. Recreational facilities include Sofitel Spa with L'Occitane, an outdoor pool with private cabanas and a kids club. Connected to Wafi, a shopping and leisure destination, the hotel is ideally located in the heart of the city, 10 minutes away from Dubai International Airport and Dubai's World trade Center, business and financial districts. Business travelers and event planners will have access to over 2,300 sqm of meeting space including 10 flexible venues and one state-of-the-art ballroom ideal for the most sought after social gatherings.

The Position Responsible for leading and motivating junior team members to ensure yearly sales budget is achieved and surpassed. Responsible for adhering to the management standards and quality guidelines in the Department set by the Director of Sales.

KEY ROLES & RESPONSIBILITIES FINANCIAL:
- To assist during preparation of the yearly revenue & expense budget.
- To actively contribute to the Department's financial and administrative activities to ensure that yearly revenue budgets are surpassed.

ADMINISTRATIVE:
- To prepare and submit relevant administration tasks in a timely and accurate manner such as sales call schedules, sales call reports and monthly reports to the Director Of Sales.
- To participate in preparing the sales action plans, attend sales meetings; develop new ideas such as special packages, programs, promotional activities undertaken by sales department, F&B, spa and other hotel revenue centres.
- To work closely with the sales team in the preparation of personal sales goals on a monthly, quarterly and annual basis and to complete a report and analysis at the end of each month.

REQUIREMENTS

OPERATIONAL:
- To respond to all inquiries within 24 hours.
- To set up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts.
- To entertain decision makers of accounts in the F&B outlets of the hotel and to take part in promotional activities with them.
- To follow up on lost business and bring information about them to the knowledge of the department superior.
- To negotiate with all customers and send out offers/contracts regarding individual and group business.
- To contribute to following the conversion ratio of the Group Department.
- To be aware of all market trends and share it to team so that a collective action can be implemented.
- To plan and arrange business trips to expand market awareness of the brand in key source markets.
- To attend the international fairs, roadshows maintain and build strong relations during these events.
- To consistently interact with key clients focusing on high profile guests.
- To maintain an efficient customer database system (OPERA), this is essential in generating sales activities report.
- To update customers with the latest developments in the hotel and inform hotel management of all changes in the customer profile.
- To seek out and target new customers, new sales opportunities and initiate action plan to secure new business for the Hotel.
- To assist Credit Department in following up all outstanding balances of accounts in a timely manner.
- To come prepared on weekly Sales and Revenue meetings
- To build and maintain good relations with all Accor Regional and Global Sales Offices.
- To be aware of all fire, health, safety, emergency and security procedures in the hotel.
- To keep the Director Of Sales promptly and fully informed of all problems or concerns so that corrective action can be taken on time.
- To adhere to the Department and Hotel's standard operating procedures (SOP's)
- To ensure strict confidentiality of information in the Department and Hotel.
- To carry out duties, projects and other assignments as required by Director Of Sales

PERSONAL ATTRIBUTES
- Good understanding of luxury & lifestyle market
- Good understanding of all hotel departments
- Professional sales and presentation skills
- Must have strong interpersonal skills with attention to details
- Strong written and verbal communication skills
- A team player with a positive attitude
- Strategic thinking combined with the ability to move strategy to action
- Problem solving skills
- Managerial / Leadership skills
- Self-motivated, creative and confident, with a highly energetic personality
- Creative, independent, and manages stress gracefully
- Ability to meet deadlines consistently
- Pro-active and taking initiative
- Must be organized and ability to work and follow systems and procedures
- Must be adaptable to change of strategy, ideas, systems etc.
- Must be guest service oriented
- Proficiency in organizational planning with the ability to multi-task

ABOUT THE COMPANY

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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