Sales Manager - MICE

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JOB DESCRIPTION / ROLE

Employment: Full Time

Sales Manager - MICE

Ready for a career move and be part of the pre-opening team? We are looking for a new talent to play a vital role in our Sales department working alongside a fantastic team.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

As a Sales Manager - MICE your role will include such as:

- To be totally familiar with hotel products, rates, and promotions at all times. Maintain up to date understanding of company products and rates and involvement in cross selling of these when required
- Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes
- Provide ongoing market intelligence by monitoring business sources and segments
- Represent hotel at trade fairs, functions and other related events as directed.
- Ensure that sales blitzes in the local city or outstation for the geographic area of responsibility are conducted timely and efficiently.
- Participate in hotel activities including promotions, sales blitzes, entertainment and other operational areas as directed.
- Penetrate and saturate prospective and existing customer organizations for effective multi department selling.
- Service needs of customers by attending to all requests promptly within 24 hours.
- Assist the DOSM in pursuing new market segments to secure sales and prepare proposals for consideration
- Develop strong, secure and productive business relations with all companies within portfolio under the geographic / market segment allocated.
- Develop strong, secure and productive business relations with all companies within portfolio under the geographic / market segment allocated.
- Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.
- Maximize occupancy and average rate of hotel through creative and selective selling.
- Accurately report the month-end, year-to-date room night and revenue accounts to the DOSM, for revenue increasing opportunities and possible action plans.
- Budget, plan, and execute cost-effective and productive sales trips at least 45 days prior to your trip.
- Maintain a calendar allowing you to meet all established deadlines and planned sales trips. Regular deadlines include (but are not limited to) the monthly forecast and expect-to-turn reports.
- Maintain accurate information on all new and on-going leads and accounts, including solicitation efforts.
- Plan and execute cost-effective and productive sales trips into your assigned territory, to improve and increase our penetration of that market.
- Contact and entertain clients during their site visits and through invitations to contacts within his/her respective segment.
- Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time.
- Prepares and transmits the Call Reports on a weekly basis to the DOSM.
- Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor's sales and promotion efforts, forecast for all sales activities & production/conversion figures. Attends once a month hotel's Sales/Rooms Division and Credit meeting.
- Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility.
- Conducts rate market surveys to advise management of actual market trends.
- Special deals (out of guidelines and rate policy) must in any case be discussed, co-ordinated and approved prior to offer with the hotel's management.
- Perform duties in a manner that respects Rixos Hotels & Resorts' Core Behaviours which are Trust, Relationship, Entrepreneurship and Drive.

REQUIREMENTS

Your experience and skills include:

- With minimum 3-4 years experience in similar role in a 4-5 star hotel
- Strong problem solving and organisational skills
- Good communication (written and oral - Additional language is an advantage )
- Ability to mentor and develop teams

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

ABOUT THE COMPANY

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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