Essential Duties & Responsibilities:

Customer Service:
- Maintain highest possible level of relationship with customers by promptly approaching customers in a friendly and courteous manner and helpfully inquiring of the customer needs and promptly resolving complaints.

Selling:
- Promote maximum sale of merchandise by understanding customer needs, explaining features and benefits, overcoming objections, selling add-on merchandise.

Promotions:
- Support all promotions by being aware of current promotions, following up to ensure advertised lines are in stock and are properly presented.

Housekeeping:
- Make a good impression by keeping one’s counters neat and clean.

Merchandise opportunities:
- Maximise merchandise opportunities by being aware of changing customer needs and out of stock situations and reporting these to the Supervisor for corrective action.

Administration:
- Ensure that all the barcodes are properly fixed on the merchandise.
- Record daily sales figures separately and keep any related paper work up to date.

Grooming:
- Wear the company uniform in a neat and smart way.
- Follow the company dress code strictly.
- Maintain excellent hygienic standards by being neat and clean.

Training:
- Attend company training programs.
- Take responsibility for self development and increase one’s product knowledge by reading catalogues, magazines, labels etc.