JOB DESCRIPTION / ROLE
SALES:
• Approach customers and offer them advice on products to persuade them to buy
• Provide information and other services such as handling returns of merchandise
• Deal with complaints in a patient and helpful manner
• Take and record orders through a computer system in person or over the phone/e-mail.
• Update customer information in databases
• Go the “extra mile” to meet targets
• Operate cash registers and close daily revenues
SERVICE:
• Greet customers and offer excellent customer service from intake to release of their vehicles
• Translate customer-reported problems to actionable work orders for technicians to complete
• Order necessary parts from suppliers and double-check that they are delivered to technicians
• Ensure that automotive work provided to customers meets company quality standards
• Invoice and collect payment from customers for services rendered
• Handle and resolve customer complaints regarding services
• Maintain customer records and enter data into computer databases
REQUIREMENTS
• Working knowledge and experience of automotive products, repairs and parts
• Secondary education in the automotive field or equivalent work experience
• Strong communication skills.
• Basic knowledge of computer programs (MS Office).
NOTE: Candidates who are currently in UAE will be taken.
ABOUT THE COMPANY
Plug Motors is the official distributor of super Soco electric vehicles in the UAE.
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