- Determine the scope of the implementation solution and the resources required to successfully complete.
- Collaborate with product development regarding customer requirements and product and system modifications.
- Reporting project status to the (Management/Client/) stakeholder in the Required Format on weekly basis.
- Oversee initial client service during product installation and implementation stages.
- Directs coordinates and collaborate work within the implementation team.
- Develop implementation plan and other deliverables as required in the client agreement.
- Accountable for customer satisfaction, remarkable service, project profitability and employee satisfaction in projects.
- Ensure implementation projects are delivered on schedule and on budget per the negotiated contracts with client.
- Efficiently manages communications with client, local and offshore project teams.
- Ensure tracking and reporting costs, expenses, resource utilization, issues and risk on assigned projects.
- Own timely escalation to management.
- Proven experience in delivering programs such as migration of data, Bank Integration and Integration with other ministries like education etc.
- Motivating the team member by organizing the performance awarding and organizing the team activity outside the work
- Build and Maintain positive relationships with customer, internal stakeholders and 3rd party Vendors
- Experienced in using different Project Management tool like MS Project, JIRA and EVM for financial reporting