JOB PURPOSE:

Focuses on ensuring continuity in business processes before, during, and after a business disruption. Manage the implementation and day-to-day functions related to creating Business Continuity Plans and Procedures. Take all necessary actions to prevent major business disruption occurrence. Resume support for all business functions and processes within the agreed time-frame. Control the impact of a major business disruption to an agreed level. Continue to fulfil regulatory requirements in case of a major business disruption. Develop, maintain, consistently deploy, and continually improve the Business Continuity Management System.

KEY ACCOUNTABILITIES:

Job Specific Accountabilities
- Identify potential business interruptions, develop safeguards against these interruptions, and implement recovery procedures in the event of a business interruption. Provide documentation and training on Contingency planning concepts and procedures.
- Safeguard data processing operations by identifying potential problem areas and single points of failure that may result in interruptions to critical data processing operations. Develop and implement Disaster Recovery, Data Sensitivity, Library Management, Back-up and Recovery, and Disaster Recovery Plans and Procedures.
- Develop safeguards and Business Recovery Plans and Procedures governing the remote Business Offices and Operations associated with the Company.
- Identify and categorize outage exposures that could cause a business interruption, obtain insurance and vendor agreements to safeguard against a disaster event. Responsible for insuring that Business and Regulatory Requirements are adhered to and that implemented recovery procedures and contracts are cost-justifiable.
- Assist in the development of Business Continuity Plans and Procedures, and prepare regular status updates for Management.
- Assess the Business Continuity implications of proposed technological or organizational changes, and coordinate any revisions to existing Business Continuity Plans and Procedures necessitated by such changes.
- Coordinate routine updates to the detailed information supporting the Business Continuity Procedures.
- Coordinate electronic access to, and hard copy distribution of, the Business Continuity Plans and Procedures. Administer contracts and service agreements with Business Continuity service providers.
- Ensure all personnel with specific Business Continuity responsibilities are adequately trained to fulfil their assigned responsibilities. Ensure all employees maintain their familiarity with the relevant provisions of the Business Continuity Plans.
- Ensure that all technical components of the Business Continuity Plans are successfully tested on a regular basis and whenever significant changes are made to those components. Plan and coordinate at least one simulation exercise a year, involving all critical business units. Document the results of all tests and exercises, and identify and recommended enhancements to the Business Continuity Plans and Procedures.
- Provide 24/7 on-call support for any emergency, which may require activation of all or part of the Business Continuity Plans. Liaise between the Crisis Management Team and the Business Continuity Team as and when required.
- Performs other similar or related duties as assigned by Supervisor.