JOB DESCRIPTION / ROLE
INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.
To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
What you'll be doing
As a Senior Partnerships Executive, you will play a vital role in managing the end-to-end process of deal closure and execution. This position is essential for ensuring that our partnerships are effectively implemented both in-store and online, maximizing sales opportunities. You will focus on flawless execution to support brands in customer acquisition, retention, and increasing basket size. Additionally, you will accelerate new deal closures by streamlining processes and enhancing efficiency.
Key Responsibilities:
- Maintain and strengthen existing client relationships through effective communication, detailed reporting, and proactive problem-solving.
- Collaborate with colleagues to achieve shared goals, fostering a culture of trust and teamwork focused on the organization's broader objectives.
- Stay updated on current and upcoming projects, ensuring all developments are tracked and managed effectively.
- Liaise with Chalhoub University to integrate partnerships into the training manual.
- Work closely with Legal and other internal departments to ensure proper drafting and execution of contracts.
- Generate routine and ad hoc reports (e.g., actual vs. budget, quarterly forecasts) to analyze sales revenue for each deal, providing insights to support strategic decision-making.
- Develop presentation decks tailored to client specifications, ensuring alignment with their expectations.
- Collaborate with various departments to optimize sales and enhance overall performance.
- Share clear and consistent communications with participating brands.
- Oversee the process, timeline, and implementation of deals, ensuring all steps are executed efficiently.
Requirements:
- Minimum of 3-5 years of experience in a similar role.- Bachelor's degree in Business Administration or equivalent.
- Proven ability to identify new opportunities, build relationships, and work under pressure.
- Possess a solid understanding of legal documentation.
- Experience in managing contracts.
- Ability to handle confidential information with discretion.
- Strong presentation and communication skills.
- Resilience and adaptability in the face of change.
- Openness to working with diverse groups to foster learning and growth.
- Excellent knowledge of PowerPoint and Microsoft Excel.
- Proficiency in Arabic preferred.
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
Department MARKETING
ABOUT THE COMPANY
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
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