Senior Director

What the senior director long tail acceptance center of excellence does at Visa

Reporting directly to the SVP head of product CEMEA, the long tail acceptance lead will be responsible for the following initiatives and areas of responsibility:

Execute regional strategy

Drive a multi-year strategy for CEMEA acceptance considering regional nuances such as ecosystem, payment methods, local regulations, mix of digital payments, etc.

Deliver continuous innovation and outsized revenue growth through disciplined iteration of short-term opportunities and longer-term big bets.

Partner with global and regional teams

Collaborate with global acceptance product leaders to deliver on-time, on-budget acceptance products.

Work closely with regional leaders (RPS, EA, MS&A) to build, execute, and monitor go-to-market motions so solutions are easy to sell and buy.

Develop and deliver regional roadmaps

Structure solutions to address challenges among regional acceptance clients.

Align regional priorities with Visa's global acceptance solutions OKRs.

Inform global product leaders of local market changes, client feedback, and product requirements.

Deliver best-in-class products and services that exceed client expectations.

Go-to-market execution

Develop GTM strategies based on local market needs (new products, bundles, campaigns).

Collaborate with key stakeholders (sales, CS, risk, VAS) to execute GTM plans.

Structure client implementations based on global guidance for seamless rollout.

Enable Visa and partner sales channels and inform pricing guidelines with market intelligence.

Drive client-centric solutions

Support selling teams in understanding client business and technical needs.

Link acceptance solutions with other Visa product domains and client segments for maximum value.

Deliver product integration demos.

Lead pre-sales and oversee implementation and post-launch optimization.

Program management & governance

Drive product acceptance initiatives (Visa Accept tap-to-phone).

Maintain a single-source cross-market program tracker (OKRs, milestones, budgets, risks).

Build dashboards to measure acceptance growth (new points, active terminals, incremental transactions).

Drive governance cadences with pricing team, MS&A, product, risk, finance, and country managers; issue clear action logs and escalations.

Special initiatives

Instant/same-day settlement: Design and implement settlement flows (Visa Direct via prepaid cards), run feasibility analyses, and partner with risk/compliance on KYC/KYB, AML, and fraud controls.

Low-cost acceptance devices: Conduct vendor scans (mPOS, SoftPOS, QR), run RFPs, evaluate TCO, structure framework agreements, and pilot deployments.

Team leadership

Build and manage a team of acceptance solutions specialists within the region, positioning the team as an indispensable resource for next-generation solutions.

Qualifications

• 15 years of experience and at least 8–10 years of experience in the payments industry, preferably in product strategy development, ideation, and product management
• Proven experience in product management, specifically with a track record of using data and analytics to drive insights
• Established credentials in delivering product and business solutions and keen interest in payment technology and innovation
• Strategic thought leadership coupled with execution bias to drive initiatives and meet key result areas
• Understanding of network product rules, technology, and payment players will be advantageous
• Understanding of the payments landscape in CEMEA preferred
• Sound business acumen, analytical skills, and keen understanding of new technology, payment business models, and profitability drivers

What will also help

• Master's degree in business, engineering, or a related field

Additional information

Visa is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote work

No

Employment type

Full-time

Key skills

• Crisis management
• Marketing
• Public relations
• Fundraising
• Media relations
• Constant contact
• Strategic planning
• Social media management
• Team management
• Public speaking
• WordPress
• Writing skills