JOB DESCRIPTION / ROLE
INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.
To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalyzed by forward thinking and futureproofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
What you'll be doing
The role reports to the Vice President of Finance of Managed Companies. Supporting the Chief of Omni Channel (a Chalhoub Executive Committee member); partners with all internal and external stakeholders to lead budgeting process, optimize financial performance, provide key insights, and improve financial controls & processes. Scope of the department: Digital Products, Private Clienteling; Media Solutions, Loyalty Program & Payments; Customer & Data Analytics, Ecommerce, Customer support.
Your responsibility will lead you to endorse several roles such as:
Business Partner:
- Support strategic negotiations with technology firms, digital payments solutions, banks, partnerships suppliers.
- Financial Optimization of Omnichannel Operations including Ecommerce platforms and "One Studio"; development of a strategy to develop a Media Solution and study of synergies with other group assets.
- Asses overall group Ecommerce Performance. Have "360 degrees" view on performance including performance marketing and supply chain related metrics as ISA, order fulfil in full, cancelations, returns. Granular ownership of full Managed Companies Ecommerce P&L
- Co-develop value driven strategies & cross charging models for omnichannel solutions as Connect; Private Clienteling Gift cards, MUSE digital App.
- Set guidelines & standards to drive incrementality on full Managed Companies Technology & Marketing spend.
Commentator:
- Co-develop value proposition and financial model for Chalhoub's Omnichannel Strategy & Chalhoub Loyalty program.
- Support feasibility studies on technology products development.
- Lead the budgeting process and work with the key stakeholders within Omnichannel to develop a fact-driven narrative that supports the strategy and justifies the investments.
Scorecard Keeper:
- Reporting Financial indicators on value driven by Omnichannel divisions.
- Ensuring the accuracy, timeliness, and relevance of our financial reporting (Balance Sheet, P&L and Net Cash Generation)
Custodian:
- Ensure compliance & Control. Development of new policies and process.
- Governance on Marketing & Technology Spend across Chalhoub Portfolio of brands & Close interaction with Group procurement on marketing initiatives.
Requirements:
What you'll need to succeed:- At least10 years of experience working in global multinationals.
- Bachelor's degree in engineering, Economics, Finance or Accounting with a Financial certification such as: CFA, CPA, or CIMA.
- A master's in management; Corporate Financeor an MBA from a leading business school would be a plus.
- Experience in Commercial Finance with exposure to loyalty programs, payment gateways economics, or E-commerce.
- Outstanding analytical skills conducting valuations / financial models.
- Strategic Mindset, able to articulate and communicate a strategic plan to Board and Executive Committee.
- Interpersonal skills,to relate across departments and areas to help achieve results.
- Negotiations Skills and track record of value added to technology contractual agreements.
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
Department EMIRATISATION
ABOUT THE COMPANY
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
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