Senior Manager - Group AI Office Value Realization and Program Management

Company Overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Groupu2019s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the Role

The Senior Manager - AI Office PMO plays a pivotal role in driving and overseeing strategic AI initiatives within Al-Futtaim. The role requires a strong focus on program management and influencing senior stakeholders to achieve the Group AI vision, which includes adopting AI technologies across various divisions.

This position involves collaborating with the Chief AI Officer and Group Technology & AI Strategy Director to ensure alignment and prioritization of AI initiatives as per the agreed roadmap. Successfully completing AI initiatives will enable organizational benefits, efficiency improvements, and future-ready business operations.

Central to this role is the ability to execute and manage complex programmes while reporting on their progress and effectiveness, ensuring stakeholder engagement, and supporting talent development initiatives related to AI.

What You Will Do

• Lead the program management for the group AI office and coordinate activities for the AI transformation program.
• Ensure the quality of analysis, activities, and deliverables as needed, including the development and validation of roadmaps and transformation plans.
• Prepare regular reporting and progress updates for the Group AI leadership team and other senior leadership meetings.
• Work closely with internal and external stakeholders to proactively drive momentum of the AI program.
• Support preparation of materials for senior stakeholder reviews and governance meetings.
• Implement best practice standards in reporting and governance.
• Help syndicate analysis, results with all stakeholders and manage relations and expectations.

• Support with any required analysis in preparation for stakeholder meetings.
• Lead collection and organization of relevant data for initiative planning and analysis.
• Support development of business cases for any group-wide AI initiatives, defining financial and non-financial impact of initiatives and projects.
• Create data-driven insights for decision making.
• Ensure analytical rigor and quality of insights.
• Ongoing tracking of progress of key initiatives which are part of the strategic roadmap for AI.

• Work with the AI office leadership and HR leadership to design AI adoption and change management frameworks.
• Collaborate with stakeholders on tracking progress on talent development and upskilling initiatives.
• Ensure organizational change is effectively sustained to make the business future-ready.

Required Skills to Be Successful

• Project, program & portfolio management skills.
• Strong senior stakeholder management capabilities.
• Experience with business & digital transformation initiatives.
• PMO office management expertise.

What Qualifies You for the Role

• A business or technical degree from a reputable institute.
• 8-10 years of professional experience, with at least 4-5 years in management consulting or business program management.
• Experience in digital or technology-led transformations, complex program management and benefits realization is preferred.
• Proficiency in project, program & portfolio management, and PMO office management.

Candidate Experience

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