JOB DESCRIPTION / ROLE
Job Purpose:
The primary objective of the Relationship Manager role is to cultivate and manage relationships with designated customers within the Non-Bank Financial Institutions (NBFI) sector. This involves maintaining regular contact with clients, ensuring compliance with legal documentation, understanding market dynamics, offering appropriate banking products and services, managing credit applications, and contributing to budget discussions. Additionally, the role involves supporting staff development and ensuring adherence to bank policies and procedures.
Principal Accountabilities:
• Develop and nurture relationships with designated NBFI customers through regular communication and customer visits.
• Ensure compliance with legal documentation and regulatory requirements for customer onboarding and monitoring.
• Stay updated on market changes, industry trends, and customer needs, and communicate relevant information to concerned departments.
• Prepare and submit credit applications accurately and manage timely renewals.
• Identify customer needs and recommend suitable banking products and services, collaborating with product partners as necessary.
• Monitor customer transactions and coordinate with relevant back-office teams when required.
• Contribute to department budget discussions and ensure adherence to budgetary constraints.
• Ensure compliance with bank and departmental policies, audit requirements, and reporting obligations to maintain high standards of uniformity and consistency.
• Provide guidance, training, and support to department staff to enhance their capabilities and address any work-related issues effectively.
REQUIREMENTS
Requirements:
Education and Experience:
• Bachelor's degree in Economics, Finance, or Business Management.
• Minimum of 7 years of experience in banking, with a focus on Non-Bank Financial Institutions.
• Comprehensive understanding of various banking products, including treasury and capital markets, cash management, and trade finance.
The role of a Relationship Manager in this capacity requires a blend of financial acumen, relationship-building skills, and regulatory knowledge. It's essential to maintain a proactive approach in understanding customer needs, ensuring compliance, and fostering a collaborative environment within the organization.
ABOUT THE COMPANY
In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.
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