Senior Sales Manager - Luxury Tech Division

Chalhoub Group

Dubai, UAE

Posted on: 23 Jan 2025

JOB DESCRIPTION / ROLE

Employment: Full Time

Inspire | Exhilarate | Delight

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

We are seeking a highly motivated and dynamic professional with a proven track record in sales and business development to join our team as a Senior Sales Manager. This role combines key account management expertise with the strategic capability to establish and expand business operations across new markets in the Lower Gulf region.

As a Senior Sales Manager, you will be responsible for driving revenue growth, building and maintaining strong relationships with key retail and distribution partners, and contributing to the successful market entry and growth of cutting-edge luxury tech brands. Your responsibilities will include:

  • Build and nurture relationships with key retailers, e-tailers, and strategic channel partners to drive brand performance.
  • Develop and implement sell-in and sell-out strategies to meet quarterly revenue targets.
  • Collaborate with partners to create accurate demand forecasts and manage inventory effectively.
  • Plan and execute joint marketing initiatives and promotional campaigns to boost sales and customer engagement.
  • Lead the expansion of operations into Lower Gulf countries, identifying new market opportunities and building local partnerships.
  • Create and execute go-to-market strategies tailored to each market's unique dynamics.
  • Develop and maintain distribution channels while negotiating terms that align with business objectives.
  • Monitor competitive trends and provide actionable insights to optimize business strategies.
  • Continuously analyze and refine sales processes to enhance efficiency and partner satisfaction.
  • Collaborate with cross-functional teams to implement technological solutions that simplify operations.
  • Provide clear feedback loops to internal stakeholders, ensuring alignment with partner needs and market demands.
  • Utilize data-driven insights to improve decision-making and measure the effectiveness of strategies.
  • Mentor and guide junior sales team members, fostering a culture of collaboration and high performance.
  • Act as a bridge between brand principles and local teams, ensuring seamless communication and alignment of goals.
  • Represent the company at regional events, trade shows, and partner meetings to strengthen brand visibility.
  • Drive internal initiatives that support the company's growth objectives, such as training programs or partner workshops.

What you'll need to succeed

  • 6 to 7 years of experience in sales, category management, or business development within the electronics or technology sector. Luxury tech will be an advantage.
  • Strong relationship-building and stakeholder management skills.
  • Excellent analytical, organizational, and problem-solving abilities.
  • Strategic and entrepreneurial mindset with hands-on execution capabilities in fast-paced, evolving environments.
  • Exceptional communication skills, both written and verbal.
  • Ability to work autonomously.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We invite all applicants to apply.

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department: Retail & Distribution

ABOUT THE COMPANY

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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